SAP Knowledge Base Article - Public

3636308 - API does not return data for Minnesota state form - Onboarding

Symptom

The Minnesota state form shows status as "completed," but the form data is not retrievable via the ComplianceUserFormData API.

Environment

SAP SuccessFactors Onboarding

Cause

The ComplianceUserFormData API only returns data once the compliance document workflow is fully completed for the respective state form.

Resolution

To retrieve information via API of Minnesota state form validate the following steps:

  1. Ensure that the compliance document workflow for the Minnesota state form is fully completed.
  2. Retest the API query for the Minnesota state form data after completing the workflow.
  3. Confirm that the data is now retrievable via the ComplianceUserFormData API.

Keywords

minnesota, state, form, complianceuserformdata api, sap, successfactors, platform, api, data, not, returned, integration, center, onboarding, 2.0, state, form, workflow, odata, api, form, data, retrieval, compliance, document, workflow, api, user, external, api, access, sap, successfactors, onboarding , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions