Symptom
The Minnesota state form shows status as "completed," but the form data is not retrievable via the ComplianceUserFormData API.
Environment
SAP SuccessFactors Onboarding
Cause
The ComplianceUserFormData API only returns data once the compliance document workflow is fully completed for the respective state form.
Resolution
To retrieve information via API of Minnesota state form validate the following steps:
- Ensure that the compliance document workflow for the Minnesota state form is fully completed.
- Retest the API query for the Minnesota state form data after completing the workflow.
- Confirm that the data is now retrievable via the ComplianceUserFormData API.
Keywords
minnesota, state, form, complianceuserformdata api, sap, successfactors, platform, api, data, not, returned, integration, center, onboarding, 2.0, state, form, workflow, odata, api, form, data, retrieval, compliance, document, workflow, api, user, external, api, access, sap, successfactors, onboarding , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem
SAP Knowledge Base Article - Public