SAP Knowledge Base Article - Preview

3636339 - Resolving Database Connection Issues Post-VPN Migration for Incentive Management

Symptom

  • Connection error - Listener refused the connection with the following error: ORA-12514, TNS: listener does not currently know of service requested in connect descriptor
  • ORA-12541: Cannot connect. No listener at host <database host> port <database port>


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management

Product

SAP Incentive Management all versions

Keywords

VPN migration, connection issue, development environment, GlobalProtect VPN, access request, error message, environment access, SAP SuccessFactors, database connection, network configuration. , KBA , CEC-SAL-COM , Incentive Management , Problem

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