SAP Knowledge Base Article - Preview

3636339 - Resolving Database Connection Issues Post-VPN Migration for Incentive Management

Symptom

  • Connection error - Listener refused the connection with the following error: ORA-12514, TNS: listener does not currently know of service requested in connect descriptor
  • ORA-12541: Cannot connect. No listener at host <database host> port <database port>


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Legacy Oracle

Product

SAP Incentive Management all versions

Keywords

VPN migration, connection issue, development environment, GlobalProtect VPN, access request, error message, environment access, SAP SuccessFactors, database connection, network configuration. , KBA , CEC-SAL-COM , Incentive Management , Problem

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