3636356 - Approval Process not Triggered for Goods and Services Receipt with Account Assignment as Cost Object

When creating a Goods and Services Receipt (GSR) with account assignment type Cost Object, the approval task remains unassigned.

SAP Business ByDesign

1. Navigate to the Application and User Management Work Center.
2. Access the Business Task Management View.
3. Filter for unassigned items and search for the relevant Goods and Services Receipt.
4. Observe the unassigned approval task for the GSR.
5. Switch to the Assignment Redetermination Results tab.
6. Click on Determine Assignment.

See the error: No employee responsible found for work category Approver of Supplier Invoices, Purchasing Contracts, Goods and Service Receipts.

As per default configuration there is no field available to add a manager in the Cost Object master data, the Cost Object is linked to a Profit Center or Cost Center that has a manager, so it not necessary to have its own. However for the approval process the system will check each field on the screen and will not make the connection to link the Profit Center manager to the Cost Object, so in this case the task will remain unassigned as the Cost Object does not have a direct manager to approve the task.
System does not use profit center-based approval logic for Cost Objects unless specific rules are set up to do so.

To ensure that the approval process is triggered, please include the Cost Object type when specifying approvers and create a related rule.

approval task unassigned, goods and services receipt, cost object, cost center, approval process, approver not found , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem