SAP Knowledge Base Article - Public

3636415 - Designer crashes when importing files to repository in sap data services - SAP Data Services

Symptom

  • Designer crashes when importing atl file to repository.
  • The issue occurs when importing any atl file, not specific to a particular file, and there is no trace in Designer's trace/error logs.

Environment

  • SAP Data Services 4.3 and higher version

Reproducing the Issue

  1. Attempt to import a atl file into the repository using the Designer and the Designer crashes during the import process.
  2. Attempt to import the same file using the command line interface and the DS service is crashed too.
  3. The issue only occurs at the Windows where the job server is installed. The atl file can be imported from other Designer clients.

Cause

The Job server is installed in Windows 2016 which is not recommended.

Resolution

Install the job server in supported Windows which can refer to document PAM.

Keywords

designer, crash, DS services, command, Windows 2016. compatible.  , KBA , EIM-DS-DES , User Interface/Designer , Problem

Product

SAP Lumira, desktop edition all versions