3636473 - Bank Statement Item is Stuck in Status 'In Process'

Check the Postprocessing status of the bank statement item, see that it is stuck in 'In Process' status.

SAP Business ByDesign

1. Go to the Liquidity Management work center.
2. Go to the Bank Statements view.
3. Show All bank Statements and Search for Bank Statement ID.
4. Open the bank statement and check the mentioned item.
5. See that the Postprocessing status of the mentioned bank statements item is stuck 'In Process' status.
6. Check the Document Flow tab of this item.
7. See the related payment document ABC has status 'Received' with a task icon in the document. (ABC represents the related payment ID.)

The related payment ABC not cleared and the relevant clearing document is only in 'Received' status.

Follow the below steps to clear the payment.

1. Go to the Liquidity Management work center.
2. Go to the Bank Statements view.
3. Show All bank Statements and Search for Bank Statement ID.
4. Open the bank statement and check the mentioned item.
5. See that the Postprocessing status of the mentioned bank statements item is stuck 'In Process' status.
6. Check the Document Flow tab of this item.
7. See the related payment document ABC has status 'Received' with a task icon in the document. (ABC represents the related payment ID.)
8. Click on the task button and open the task.
9. Click on the task category icon.
10. Click on Details button.
11. Open the clearing document and click View All.
12. See that the clearing document has status 'Received'. 
13. Allocate the payment amount and Click 'Clear'.

Once the clearing document gets posted, check the status again and it would be changed to Not Required.

bank statement item status, postprocessing status, stuck in process,  , KBA , SRD-FIN-CLM , Cash and Liquity Managment , Problem