Symptom
User wants to change following fields (calculation setting) for loyalty plan but finds they are not editable.
- Calculation for tiers
- Tiers expiration
- Status points expiration
- Status points validity
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Environment
SAP Emarsys Customer Engagement
Keywords
tier expiration, status point expiration, loyalty plan configuration, update tier settings, loyalty plan relaunch , KBA , CEC-EMA-LOY , Loyalty , Problem
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