3636520 - Error "personnel master record xxx not found (check entry)" while creating order confirmation using API_MAINTORDERCONFIRMATION - SAP S/4HANA Cloud Public Edition

Error message: "Personnel master record xxx not found (check entry)" encountered during the creation of order confirmation using the API_MAINTORDERCONFIRMATION.

SAP S/4HANA Cloud Public Edition

1. Using Postman to call API with POST method, fill in API URL <host>/sap/opu/odata/sap/API_MAINTORDERCONFIRMATION/MaintOrderConfirmation
2. In Body, fill in below Payload:

{

   "OperationConfirmedStartDate": "/Date(1492041600000)/",

   "OperationConfirmedStartTime": "PT05H45M00S",

   "OperationConfirmedEndDate": "/Date(1492041600000)/",

   "OperationConfirmedEndTime": "PT06H15M55S",

}

    3. Click Post button.

    4. In Response, observe the error message: "Personnel master record xxx not found (check entry)".

The issue is caused by the incorrect date format used in the API payload.

Refer to the date format used in below API payload:

{

"OperationConfirmedStartDate": "2025-01-01T00:00:00",

"OperationConfirmedStartTime": "PT20H00M00S",

"OperationConfirmedEndDate": "2025-01-01T00:00:00",

"OperationConfirmedEndTime": "PT21H00M00S"

}

Create a Single Order Operation Confirmation

API_MAINTORDERCONFIRMATION, Personnel master record not found, Maintenance order confirmation, RU/040, Date format, 400 Bad Request. , KBA , PM-WOC-JC-2CL , Confirmations (Public Cloud) , Problem