SAP Knowledge Base Article - Public

3636605 - proof of delivery (pod) relevance persists in outbound delivery despite removal at sales order header & item level in sap s/4hana cloud public edition

Symptom

When the "Proof of Delivery (POD) relevant" flag is removed at the sales order item level, the corresponding outbound delivery remains POD relevant.

Environment

SAP S/4HANA Cloud Public Edition

Cause

  • The outbound delivery remains POD relevant because in configuration activity "101904 - Set POD-Relevance Depending on Delivery Item Category", the POD relevance for the corresponding item category is X (relevant for POD), so the POD relevance from preceding document will not be considered.
  • The customer master data has been set as POD-relevant.

Resolution

  1. Navigate to the configuration activity "101904 - Set POD-Relevance Depending on Delivery Item Category". Set the POD relevance for the corresponding item category to "V (Copy POD relevance from preceding document)".
  2. Access app Business Partner, search for 'Ship-to-Party' used in sales order. Switch to Customer role -> Sales and Distribution -> Shipping tab, uncheck the field 'POD-relevant'.

Keywords

proof of delivery, pod relevance, outbound delivery, sales order item, sap s/4hana cloud, delivery item category, pod configuration, pod flag removal, pod relevance issue, customer master data, business partner, ship-to-party. , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions