Symptom
When the "Proof of Delivery (POD) relevant" flag is removed at the sales order item level, the corresponding outbound delivery remains POD relevant.
Environment
SAP S/4HANA Cloud Public Edition
Cause
- The outbound delivery remains POD relevant because in configuration activity "101904 - Set POD-Relevance Depending on Delivery Item Category", the POD relevance for the corresponding item category is X (relevant for POD), so the POD relevance from preceding document will not be considered.
- The customer master data has been set as POD-relevant.
Resolution
- Navigate to the configuration activity "101904 - Set POD-Relevance Depending on Delivery Item Category". Set the POD relevance for the corresponding item category to "V (Copy POD relevance from preceding document)".
- Access app Business Partner, search for 'Ship-to-Party' used in sales order. Switch to Customer role -> Sales and Distribution -> Shipping tab, uncheck the field 'POD-relevant'.
Keywords
proof of delivery, pod relevance, outbound delivery, sales order item, sap s/4hana cloud, delivery item category, pod configuration, pod flag removal, pod relevance issue, customer master data, business partner, ship-to-party. , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public