3636631 - Form is kept with old matrix manager after manager change despite manager is not involved in form route map

Form is kept with old matrix manager after manager change despite manager is not involved in form route map.

SAP SuccessFactors Performance Management

1. Enable the "Keep forms with old manager" option for manager.
2. Create a form with matrix manager involved in route map and no manager is involved in route map.
3. Change the matrix manager to a new user and new matrix manager is reflected on form.
4. Then, change the manager to a new user.
5. After the manager is changed, the form is added freeze label, and the form is kept with old matrix manager. New matrix manager is no longer reflected on route map.

This is current system behavior.

When "Keep forms with old manager" option is enabled for manager, regardless of whether the form is at manager step and whether manager is involved in the form route map or not, the form route map will be added the <freeze-user-to-role><![CDATA[true]]></freeze-user-to-role>.

If you think this functionality should be improved or changed, you can share your ideas via Customer Influence Portal for our Product Management team to review it. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases. You can refer to the kba here on how-to: KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products and KBA 11 - Would you like to shape & influence future releases of SAP Products?

• KBA 2086700 - Enabling Employee Change Engine for Performance Management When Using Employee Central
• Change Engine

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