SAP Knowledge Base Article - Preview

3636827 - Why can’t I create a line-item credit memo against a return GRN in the supplier dashboard?

Symptom

When attempting to create a line-item credit memo from the SAP Business Network Supplier Dashboard, the option is unavailable or blocked. The system does not allow further action on the PO line.


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Environment

SAP Business Network

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

finalized, receipted, blocked, workflow, exclusion, statusflag, rejection, xml, erpupdate, unposted , KBA , SBN-AN-TX-POA , Transaction (Purchase Orders, Ship Notices & Goods Receipts) , Problem

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