SAP Knowledge Base Article - Public

3636960 - Vietnam postal code validation failing with error ' Postal code XXXXX must have the length 6'

Symptom

  • When creating business partners for Vietnam, the system requires a 6-digit postal code, whereas the standard for Vietnam is 5 digits.
  • Error message appears when attempting to set a 5-digit postal code, and the system does not validate the input unless it is 6 digits.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the "Manage Business Partner Master Data" application.
  2. Select a business partner ID.
  3. Attempt to enter a 5-digit postal code for Vietnam.
  4. Observe that the system does not validate and gives error for the postal code unless it is 6 digits.

Cause

The configuration for Vietnam in SSCUI 102592 (Set Country-Specific Checks) is incomplete.

Resolution

  1. Open "Manage your Solution" or CBC and access SSCUI 102592 (Set Country-Specific Checks).
  2. Update the configuration for Vietnam as follows:
    1. Set the length of the postal code to 5.
    2. Set the checking rule to 4.
  3. Save the changes and test the configuration to ensure the issue is resolved.

See Also

Refer to:  2263096 - Incorrect postcode for Nicaragua and Vietnam 

Keywords

vietnam, postal code, 5-digit postal code, sap s/4hana cloud public edition, business partner, manage business partner master data, sscui 102592, country-specific checks, postal code validation, configuration incomplete, checking rule 4, sap cloud, CBC, Customer Business Configuration, implementation activities , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , How To

Product

SAP S/4HANA Cloud Public Edition all versions