SAP Knowledge Base Article - Public

3637022 - Unified Data Model - "Job Unavailable" message does not match the locale/language of the Job Requisition - Recruiting Marketing

Symptom

A job requisition URL is saved/bookmarked and was already unposted by the time the candidate accesses the link. When UDM is enabled, the job posting URL include the locale/language of the job requisition. When a job requisition posting URL of a non-posted job is launched, the "You can't view this job because it's not available at this time." message is always shown in the default locale of Career Site Builder (CSB), regardless of the language the job was posted in.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Launch a job requisition URL for a job that is no longer posted.
  2. Observe that the "You can't view this job because it's not available at this time." message is displayed in a different language.

Cause

  • The locale of the unposted job does not match the default locale in CSB.
  • When a job requisition is no longer posted, the system cannot resolve the locale/language of the job requisition. As a fallback, the system defaults to the Career Site Builder's default locale.

Resolution

When the locale of the unposted job does not match the default locale in CSB, the "You can't view this job because it's not available at this time." message will be shown in CSB's default locale. In addition, the system does not consider the language selected by the user when displaying the message.

This is the expected behavior of the system. For enhancement requests, you may follow KBA 2090228.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

requisition not available, RMK, Career Site Builder, default locale, language selection, does not match, job requisition message, unposted job, multilingual support, UDM, you can't view this job because it's not available at this time , KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem

Product

SAP SuccessFactors Recruiting all versions