SAP Knowledge Base Article - Public

3637129 - Identify The Date Picked To Trigger Reverification From I-9 - Onboarding

Symptom

  • The system uses the expiration date entered in Section 1 of Form I-9 to initiate compliance activities, even when a corrected date is provided in Section 2
  • The "Employment Eligibility Expiration Date" field in the I-9 Audit Trail reflects the incorrect date entered in Section 1 rather than the corrected date from Section 2
  • There is confusion regarding which date (from Section 1 or Section 2) is considered for triggering Reverification

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. As candidate, complete Section 1 of Form I-9 and enter an expiration date for work authorization.
  2. As admin when completing Section 2, provide updated or corrected documents with different expiration dates.
  3. Observe that the system uses the date from Section 1 to trigger reverification, even if Section 2 contains corrected or earlier expiration dates from what is provided by candidate in Section 1

Resolution

  • The system design prioritizes the date entered in Section 1 of Form I-9 for triggering compliance activities. This ensures proactive tracking and reminders for upcoming compliance requirements
  • Even when HR updates the expiration date in Section 2, the system does not automatically adjust the compliance activity trigger date due to its reliance on the initial employee-provided information in Section 1

See Also

Keywords

obx, i-9 compliance, section 1 date, section 2 correction, employment eligibility expiration date, audit trail, compliance activity trigger, onboarding, work authorization, hrbp correction, multiple documents, reverification, enhancement request, , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions