SAP Knowledge Base Article - Public

3637162 - Object Is Not Appearing In Document Generation Template Mapping Rule - Onboarding

Symptom

  • The object is not available as an option for the base object when attempting to create a rule using the "Document Generation Template Mapping Rule" scenario.
  • The associated rule in the object can only be applied at an object level and does not display when attempting to map it to the document template.
  • This issue prevents mapping new hire answers from additional data collection to the PDF form in the e-signature step.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Create a business rule using the "Document Generation Template Mapping Rule" scenario.
  2. Attempt to select the object as the base object.
  3. Observe that the object does not appear in the list of available base objects.
  4. Attempt to map the created rule associated to the object in the document template.
  5. Observe that the rule does not display for mapping.

Cause

Only specific supported objects are allowed as base objects in the Document Generation Template Mapping Rule scenario. Custom objects or unsupported ones will not be listed or recognized.

Resolution

Refer o below guides:

Says in the guide, only user based HRIS/ MDF objects that are supported for Document Generation will be listed in the drop-downs.

Keywords

obx, document generation template mapping rule, onboarding, custom objects, rule mapping, e-signature pdf form mapping, onboarding document templates, rule scenario, rule configuration, mapping issue, document generation , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors Onboarding all versions