3637311 - Missing "is contact person for" option in dropdown for Account and Individual Customer in SAP Cloud for Customer.

The "Is Contact Person for" option is missing in the dropdown of the Relationship tab for Account and Individual Customer in SAP Cloud for Customer.

SAP Cloud for Customer core applications

1. Navigate to Customers.
2. Select Individual Customers.
3. Open any Customer.
4. Go to the Relationship tab.
5. Choose to Add a Relationship.
6. Observe that the "Is Contact Person for" option is missing in the dropdown.

The "Is Contact Person for" option is not available in the Individual Customers UI by design, as it can only be assigned to Contact Persons. Individual Customers are generally not considered Contact Persons.

1. To assign the "Is Contact Person for" option, use the Contacts UI instead of the Individual Customers UI.
2. Add the action "Add Contacts" to the Contacts tab within the Account UI to enable this functionality.

• Refer to: Scope and Configure Contacts in SAP Sales Cloud

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