Symptom
In the purchase order acknowledgement, the cancelled line item is not removed.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Request and Orders.
- Go to Purchase order View.
- Search for the relevant purchase order.
- Click Edit.
- Select View All.
- Navigate to Document flow tab.
- Click to Open Purchase Order Acknowledgement.
- The cancelled line item is still visible in the items tab.
Cause
Currently, the system will display the cancelled purchase order line item also in the Purchase Order Acknowledgement.
Resolution
This is a standard system behavior.
It can be taken as a new requirement hence post the idea in influence forum - https://influence.sap.com/sap/ino/#/campaign/886
This is the official channel to address all new requirements.
Keywords
Cancelled line item ; Purchase order acknowledgement ; Cancelled line item is visible in the PO acknowledgement ; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Known Error
SAP Knowledge Base Article - Public