SAP Knowledge Base Article - Public

3637424 - Cancelled Line Item Is Still Visible In Purchase Order Acknowledgement

Symptom

In the purchase order acknowledgement, the cancelled line item is not removed.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Request and Orders.
  2. Go to Purchase order View.
  3. Search for the relevant purchase order.
  4. Click Edit.
  5. Select View All.
  6. Navigate to Document flow tab.
  7. Click to Open Purchase Order Acknowledgement.
  8. The cancelled line item is still visible in the items tab.

Cause

Currently, the system will display the cancelled purchase order line item also in the Purchase Order Acknowledgement.

Resolution

This is a standard system behavior.

It can be taken as a new requirement hence post the idea in influence forum - https://influence.sap.com/sap/ino/#/campaign/886 

This is the official channel to address all new requirements.

Keywords

Cancelled line item ; Purchase order acknowledgement ; Cancelled line item is visible in the PO acknowledgement ; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Known Error

Product

SAP Business ByDesign all versions