Symptom
- A rule to validate duplicate phone numbers between the personal information section and the emergency contact section is not functioning during the hiring process in the "Add New Employee" page.
Environment
- SuccessFactors Employee Central
- Emergency Contact Details
- Personal Information
- Rule in Add New Employee
Resolution
The "Employee Information" or "Employee Information Model" must be used to ensure that the rule triggers in the New Hire Wizard.
See Also
Keywords
rule validation, duplicate phone number, emergency contact, personal information, hiring process, add new employee, SAP SuccessFactors Employee Central, New Hire Wizard, Employee Information Model, configuration issue, rule not triggering , KBA , LOD-SF-EC-HIR-RUL , Business Rules , How To
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public