SAP Knowledge Base Article - Public

3637632 - Days Counted In Warranty Durations For 12 Months or 1 Year

Symptom

You would like to understand the number of days included in a warranty period labeled as either "12 Months" or "1 Year." 

Environment

SAP Cloud for Customer

Resolution

For warranty durations marked as either "12 Months" or "1 Year," the system adheres to a standard calculation of 365 days. This is the intended system behavior.

To review or adjust warranty duration settings, follow these steps for additional configuration options:

  1. Navigate to Business Configuration.
  2. Select Overview.
  3. Search for the Configuration Element titled "Date Profiles."
  4. Click on "View."
  5. Locate the "Warranties" area for detailed configuration options.

Keywords

Warranty, 12 Months, 1 Year, Day, Days, Day(s), Registered Product , KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer core applications 2505