Symptom
You would like to understand the number of days included in a warranty period labeled as either "12 Months" or "1 Year."
Environment
SAP Cloud for Customer
Resolution
For warranty durations marked as either "12 Months" or "1 Year," the system adheres to a standard calculation of 365 days. This is the intended system behavior.
To review or adjust warranty duration settings, follow these steps for additional configuration options:
- Navigate to Business Configuration.
- Select Overview.
- Search for the Configuration Element titled "Date Profiles."
- Click on "View."
- Locate the "Warranties" area for detailed configuration options.
Keywords
Warranty, 12 Months, 1 Year, Day, Days, Day(s), Registered Product , KBA , LOD-CRM-SRP , Service Request Processing , How To
Product
SAP Cloud for Customer core applications 2505
SAP Knowledge Base Article - Public