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SAP Knowledge Base Article - PreviewSymptom
On Service Category OVS field for Tickets quick create screen, when selecting a value, the Category Name of this field is shown. However it is desired to know if it is possible to show the Description instead or both Name and Description (once the value is selected).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
QC, BO, shows, showing, displaying, unable, not able, not possible, impossible, cannot, can't, not changeable, not changing, changed, changes, modify, modification, edit, editing , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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