SAP Knowledge Base Article - Preview

3637816 - Error while accessing event actions in SAP Cloud ALM - Business Service Management

Symptom

  • An error occurs when attempting to check event actions of one Business Service in Business Service Management.
  • The error message displayed is:

"[error] Something went wrong while fetching configuration details. Please try again later. If the issue persists, contact support. Internal Server error."

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Cloud ALM 1.0

Product

SAP Cloud ALM all versions

Keywords

 event actions error, maintenance rules, duplicate rule, configuration details error, intelligent event processing, backend rule deletion , KBA , SV-CLM-OP-IEP , Intelligent Event Processing in SAP Cloud ALM , SV-CLM-OP-BSM , SAP Cloud ALM - Business Service Management , Problem

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