Symptom
Can not cancel newly created offer approval.
Clicking on "Cancel" button, but nothing happens.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create an offer approval for a candidate
- Complete the approve steps
- Click on "Edit Offer Approval" at the top right
- Fulfill all required fields and approver's name
- Click on the Save button to save the newly created offer approval
- Click on "Cancel" button, but nothing happens
The offer approval cannot be cancelled
Cause
This is an expected behavior.
Resolution
When clicking on the Save button to save the draft, a "new version" is created.
The newly created version becomes the current offer version and cannot be cancelled or reverted to the previous version.
Keywords
offer detail, approve process, cancel offer detail, cancel button , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public