3637994 - Apprentices hired via onboarding 2.0 not appearing in apprentice management search before first working day

• Apprentices hired directly into Employee Central via "Add New Employee" can be created as apprentices and found using the "Apprentice Search" field with the "Include inactive users in search" option.
• Apprentices hired via ONB2.0, transitioning through REC, ONB2.0, and MPH (Manage Pending Hires), appear as inactive future hires in the normal People Search but are not visible in the "Apprentice Search" field.
• No error messages are displayed.

SAP SuccessFactors Employee Central

1. Navigate to Apprentice Management -> Take Action -> Manage Apprentices -> Create Apprentice.
2. Tick the "Include inactive users in search" option.
3. Search for newly hired onboardees in the "Apprentice" field.
4. Observe that apprentices hired via ONB2.0 do not appear in the search results.

Currently, apprentice does not support onboardee-type users, as this user remains classified as an Onboardee even after completing Manage Pending Hires and has not been converted to an EC user.

Please consider opening an enhancement request to have this feature introduced. The design team will consider all enhancement requests raised in the community and will consider this request as an option for a future release. Please see the attached KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products on how to do this.

Refer to: 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

apprentice management, onboarding 2.0, manage pending hires, inactive users, apprentice search, manage apprentices, include inactive users, future hire, mph, onboarding process, apprentice creation , KBA , LOD-SF-EC-APM , Apprentice Management , Product Enhancement