Symptom
We are pleased to announce that the latest applicant workbench now supports the candidate merge feature.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- A candidate has applied to the same job requisition twice with two different candidate profiles
- Manage Duplicate Candidates tool is used to merge both candidates profiles into a single candidate profile.
- A master Candidate profile is created and a single application remains and is visible and actionable in the latest applicant workbench
- As part of the merge, the system removes the duplicated application and it is now longer visible in the UI.
- (add note on whether or not the application gets anonymized or not)
Resolution
When using the Manage Duplicate Candidates feature, two candidate profiles can be merged into a single profile and only one application will remain, the system removes the other orphaned/duplicated application and it will no longer be visible in the UI in the Latest Applicant Workbench.
This functionality is being released in a phased manner and will be available in all customer instances by September 30th, 2025.
Keywords
Merge, Duplicate Candidate, Merge Candidate, duplication application, job requisition, latest applicant workbench, redesigned, RCM-153734 , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement
SAP Knowledge Base Article - Public