SAP Knowledge Base Article - Preview

3638071 - Unable to redirect to CLP page in Safari private mode

Symptom

  • Users are unable to redirect to the CLP page when using Safari in private mode.
  • The issue occurs specifically in Safari's private browsing mode.
  • No error messages or logs were found on the server side.
  • Console errors indicate CORS issues during the redirect process.


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Environment

  • SAP Customer Data Cloud
  • WEb SDK
  • CLP

Product

SAP Customer Data Cloud all versions

Keywords

CDC, gigya, safari private mode, clp page redirect issue, cors error, gigya.js, onGigyaServiceReady, sap customer data cloud, safari redirect problem, race condition, sdk.config.get, sap cdc , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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