SAP Knowledge Base Article - Preview

3638097 - Error "The email format is incorrect. Correct the format and try again." in email format during business partner relationship replication in sap service cloud version 2

Symptom

  • The replication of businessPartnerRelationshipS4ReplicationMessageIn fails with the following error:

{

"code": "400",

"message": "{\"error\":{\"message\":\"The email format is incorrect. Correct the format and try again.\",\"code\":\"sap.crm.common.ValidationError.FormatEmail\",\"target\":\"{contactPerson.eMail}\",\"details\":[{\"code\":\"sap.crm.common.ValidationError.DataTypeMismatch\",\"message\":\"The value does not match the expected data format. Verify and try again.\",\"target\":\"{contactPerson.emailIsUsageDenied}\"}]}}"

}


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

email format error, businessPartnerRelationshipS4ReplicationMessageIn, sap service cloud version 2, payload incorrect, emailIsUsageDenied, .com.au, replication failure, CPI post-exit mapping, sap.crm.common.FormatEmail, sap.crm.common.DataTypeMismatch , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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