SAP Knowledge Base Article - Public

3638460 - Onboarding/Offboarding tasks assignee limitation - Onboarding

Symptom

  • When assigning tasks, the "Assigned To" list appears incomplete, displaying only 7 users, while the expected number of users should be more than that.
  • Emails are sent to the correct updated list of members, but the same list is not reflected when assigning tasks.
  • The issue occurs even though the People Pool has been correctly updated from the Group Definition.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Manage Permission Group and update the People Pool.
  2. Attempt to assign an task.
  3. Observe that only 7 users are displayed in the list of assignees.

Resolution

This is a system limitation as the current system only allows the assignee list to display up to 7 users.

If you believe this is a potential enhancement to the product, please raise an enhancement request, for more information on that, reach out to this KBA - 2090228 - How to Submit Ideas for SAP SuccessFactors Products

See Also

Customer Influence

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

offboarding tasks, onboarding, incomplete assignee list, people pool update, group definition, activityResponsibleUsers, enhancement idea, dynamic group, OFB tasks, assignee display issue, sap onboarding limitations, system limitation, Assigned To, number, 7 users, assignee list, OBX , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem

Product

SAP SuccessFactors Onboarding all versions