SAP Knowledge Base Article - Preview

3638471 - Relational Data Segment Template doesn't provide results in Segments

Symptom

When testing a segment template in Relational Data, the external database returns at least one record when running a certain query. This segment template is saved successfully but when used in an actual contact segment, no results are returned.


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Environment

SAP Emarsys

Product

SAP Emarsys all versions

Keywords

sap emarsys, relational data segment template, cdpid_unified, contact reference field, no results, RD segment template, emarsys database, unique ID, segment template issue, empty, dataset , KBA , CEC-EMA-DIM , Data Infrastructure Management & Enablement , Problem

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