3638482 - Not All Files Are Uploaded as Attachments For The Documents

When trying to upload multiple attachment files for a document, not all the files are attached correctly.

SAP Business ByDesign

For the steps, a Sales Order document will be used as an example.

1. Go to the Sales Order Work Center.
2. Navigate to the Sales Order View.
3. Click "New" to create a new Sales Order.
4. Click "View All".
5. Navigate to the Attachments tab.
6. Upload multiple files.
7. Click on Confirm button on the pop-up.

Observe that some files are missing after the upload completes.

The upload process is terminated when the confirmation pop-up is selected before the upload progress bar completes.

As a workaround, we recommend ensuring that the upload bar process is fully completed before clicking on the confirmation button. 

This behavior occurs specifically with large files. For smaller files, the confirmation can be performed immediately after the pop-up appears without any problem.

incomplete file uploads, attachment issue, sales order attachments, service order attachments, upload progress bar, confirmation pop-up, file upload termination, large file upload , KBA , AP-RC-DOC , Document Centric Application Service , Problem