Symptom
Error message: "The job board sends the feedback that your credentials are no longer valid. Provide valid credentials or contact the job board to get the valid credentials before you remove the error.
Make the appropriate corrections to your configuration or posting data, and use the Remove Error option to remove the error and post the job. If the invalid configuration and posting error persists, it could be an issue with the activation between your company and the job board. If you have verified that all the correct settings are provided, download the error logs and contact the job board to resolve the errors."
Environment
- SAP Recruiting Posting
- Job Boards/Schools Management
Reproducing the Issue
- Attempt to integrate the APEC job board via Manage Recruiting Postings in SAP SuccessFactors Recruiting.
- Encounter the error message indicating invalid credentials.
- Verify credentials with the job board, which confirms they are correct.
Cause
The fields 'Local identification number' and 'Company Type' are not filled.
Resolution
Ensure that the following fields in the posting profiles for the APEC Job Board are correctly filled:
- Local identification number: Set as the SIRET number.
- Company Type: Set as 'Company'.
If the issue persists after verifying the above fields, download the error logs as requested by the job board. Provide the requested XML payload or the value of UniquePayloadTrackingId to the job board for further troubleshooting.
See Also
Keywords
job board integration, sap successfactors recruiting, apec job board, invalid credentials, manage recruiting postings, xml payload, siret number, company type, error logs, job posting failure , KBA , LOD-SF-RPO-JSM , Job Boards/Schools Management , Problem
SAP Knowledge Base Article - Public