SAP Knowledge Base Article - Preview

3638630 - "My Incidents" App Search Returns No Results When Searching with 3 or Fewer Characters - ITSM

Symptom

In the My Incidents app in Fiori if you search by 3 or fewer characters, like "05", the search returns "No Results"or "No matching incidents found", even though there are incidents assigned to the user with "05" in the title.


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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

solman, solution manager, itsm, fiori, my incidents, search, no results, no matching incidents found,  , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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