SAP Knowledge Base Article - Public

3638640 - SAP Signavio Joule integration is not showing the text fields

Symptom

After activating the Joule integration in the SAP Signavio workspace and selecting the Joule-icon, the Joule window is not showing any text field and just stays blank.

Resolution

Please check if your browser is allowed to use 3rd Party Cookies as the Joule integration is on BTP. Additionally, please make sure, that you logged in into your SAP Signavio workspace via SSO and not manually with username and password.

Keywords

sap signavio, joule integration, cookies, btp, sso , KBA , BPI-SIG-CA-AI , AI-Features in SAP Signavio , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem

Product

SAP Signavio Process Manager all versions