Symptom
After activating the Joule integration in the SAP Signavio workspace and selecting the Joule-icon, the Joule window is not showing any text field and just stays blank.
Resolution
Please check if your browser is allowed to use 3rd Party Cookies as the Joule integration is on BTP. Additionally, please make sure, that you logged in into your SAP Signavio workspace via SSO and not manually with username and password.
Keywords
sap signavio, joule integration, cookies, btp, sso , KBA , BPI-SIG-CA-AI , AI-Features in SAP Signavio , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem
Product
SAP Signavio Process Manager all versions
SAP Knowledge Base Article - Public