Symptom
This article explains how we can acquire the UUID/Technical ID of the Business Roles.
Environment
SAP Sales and Service Cloud Version 2
Reproducing the Issue
- Navigate to Settings--> All Settings
- Click on "Import and Export Data" --> Export.
- Try to search for Roles Entity and it is not available for Export.
Cause
Roles Information is included in the "User" Entity.
Resolution
- Navigate to Settings--> All Settings
- Click on "Import and Export Data" --> Export.
- Select "User", ensure that "Complete Entity" is checked.
- Export the Data.
- Now, in the Exported File, open the File : User_User_Role_******
- You will be able to see the Technical ID/Role ID of the Roles.
Keywords
GUID, object identifier, internal identifier, identifier retrieval, mapping table, relationship mapping, profile assignment, authorization profile, permission profile, security mapping, hierarchy table, CSV dataset, bulk extract, metadata table, RBAC , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
SAP Knowledge Base Article - Public