SAP Knowledge Base Article - Preview

3638839 - The FSM mobile app doesn't show the latest update of an activity

Symptom

Activity change doesn't replicate to mobile FSM app.

Preceding change:

  • Activity was cancelled
  • Activity was unassigned
  • Activity was reassigned to another technician
  • Activity was handed over from one technician to another


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Environment

SAP Field Service Management mobile applications on Apple iOS, Android and Windows.

Product

SAP Field Service Management 1.0

Keywords

FSM, technician, data sync rule, ownership, desync, outdated, update, missing, inconsistency , KBA , CEC-SRV-FSM-MSYNC , Mobile Sync API , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Known Error

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