Symptom
When creating sales orders with external numbers using the SOAP API Sales Order A2A (salesorderbulkrequest_in), the error "Doc for system &1 and external doc. ID &2 do not exist; create them." is shown on the message dashboard.
Environment
SAP S/4HANA Cloud Public Edition
Cause
There are many possible causes:
- The system ID is incorrect or doesn't exist.
- The external document ID is incorrect or doesn't exist.
- The numeric-only external ID contains less than 10 characters.
Resolution
Make sure:
- The system is created and the ID is correct.
- The external document is created and the ID is correct.
- If the ID is purely numeric and has fewer than 10 characters, leading zeroes should be added to make it a total of 10 characters. For alphanumeric IDs, only numbers and capitalized letters are allowed.
See Also
Keywords
external document number, external document ID, ExternalDocumentID, You must provide the external document ID, SOA_SD013, SDSLS_SOA_AIF_ORDERS_CREATE, sales order, sales document, salesorderbulkrequest_in, A2A, SOAP , KBA , SD-SLS-API-2CL , API (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public