SAP Knowledge Base Article - Preview

3639035 - Why can't I save the company profile information?

Symptom

When I access the portal, the system prompts me to update my company profile information. I click Update, fill in the information and save it, but the status still appears as pending, even after all the information is completed.


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Product

SAP Ariba Sourcing, cloud edition all versions ; SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

profile update, system error, save conflict, ariba portal, information pending, troubleshooting, profile saving issue, account management, error messages, profile completion, supplier information , KBA , BNS-ARI-SS , Strategic Sourcing , BNS-ARI-SLP , Supplier Lifecycle & Performance , BNS-ARI-SIPM-REG , SIPM Registration/Login , BNS-ARI-SIPM , Supplier Information & Performance Management , BNS-ARI-SLP-REG , Supplier Lifecycle & Performance Registration , Problem

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