Symptom
Configure a business rule to retrieve the previous pay component amount for use in document generation.
Environment
SAP SuccessFactors Employee Central - Document Generation
Reproducing the Issue
- Navigate to Manage Document Generation.
- Create a new template.
- Create a business rule to fetch the previous pay component amount.
- Navigate to the mapping template and map the rule.
- Generate the template.
- Error occurs: The following placeholder(s) could not be processed:
Cause
Expected Behaviour.
Resolution
Document Generation always picks data from the respective field mapped to the placeholder, considering the "As of Date" selected during generation. Suppose any previous or future data needs to be shown on the generated document. In that case, the recommendation is to use the Mapping Types "Past Direct" or "Future Direct" and not "Direct" or "Rule".
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
- Including a Pay Component Amount in a Document | SAP Help Portal
Keywords
INC14104210, Document Generation, Rule, Pay component, Previous Amount, Mapping. , KBA , LOD-SF-EC-DOC , Document Generation , Known Error
SAP Knowledge Base Article - Public