SAP Knowledge Base Article - Public

3639200 - freight order truck type and utilization not updating when planning the freight unit in transportation cockpit

Symptom

After planning the freight unit in transportation cockpit, the system does not update the truck type, and utilization is not calculated.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Plan a freight unit in 'Transportation Cockpit' app.
  2. Select a freight unit and truck type, then click on the button 'Create Rode Freight order' at freight unit stage.
  3. Check the truck type and utilization at the freight order stage, which remains empty and zero.

Cause

This is because the 'Create Rode Freight order' button situated specifically within the freight unit quadrant, will only process the selected freight units.

Resolution

Use the 'Assign selected items' button located in the Transportation Cockpit header to ensure all selected items across all quadrants, including the truck type, are processed. Once the truck type provided then also the utilization field will be calculated correctly. 

Keywords

freight order utilization, sap tm public cloud, assign selected items, equipment type not updated, utilization zero, freight unit quadrant, transportation management, sap s/4hana cloud, freight planning issue, cockpit header button , KBA , TM-FRM-FRO-2CL , Freight Order (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions