SAP Knowledge Base Article - Public

3639303 - Unable to Change the Tax Rate of Products in the Customer Invoice Request Created via the API/Web Service

Symptom

You would like to change the Tax Rate of the products in the customer invoice request created via the API/Web Service. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1.  Go to Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Open External Customer Invoice Request XYZ (XYZ represents the customer invoice request ID)
  4. Navigate to the Items tab
  5. Select line item and select the Taxes sub tab, You can see that the Tax Country is India and the Tax Rates are as follows:
  • Central GST with Tax Rate Type Standard has the Tax Rate 9%
  • State GST with Tax Rate Type Standard has the Tax Rate 9%

You would like to change the Tax Rate from 9% to 14% via the API/Web Service. (These percentage values for explaining purpose) 

Cause

When creating an Invoice Request with the Tax Country set to India, it is possible to manually adjust the Tax Rate Type directly within the user interface. However, please note that it is not possible to pass the Tax Rate Type via the web service as this option is not available within the web service functionality.  

Resolution

If you require the system to determine a special tax rate maintained in the BC Activity "Tax on Goods and Services" under "Tax Rate Schedules" when creating a new Invoice Request, you will need to ensure that the special tax rate is added in the product master data under the tax tab. 

Keywords

External Invoice Request; web service; Tax rate type; tax rate. , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions