3639407 - "related to account" query missing in the primary contact field in quick create screen of phone call activity

The "Related to Account" query is missing in the contact value help in the quick create screen of the phone call activity.

SAP Cloud for Customer

1. Navigate to work center Activities > Phone Calls.
2. Open any phone call.
3. Enter Edit mode and open the value help for "Primary Contact". The default query "Related to Account" is displayed.
4. Return to the phone call list and click on the phone call without fully opening it.
5. The quick view screen opens.
6. Click on the value help for the primary contact. The "Related to Account" query is missing.

This feature is not available.

The "Related to Account" query was not designed for the quick view screen and is not available in this context.

You could consider a custom query as an alternative. For feature enhancement, please submit a request via the SAP Influence forum at: SAP Influence Forum.

related to account, query missing, primary contact field, quick create screen, phone call activity, OVS, default query, enhancement request, custom query, SAP Influence forum , KBA , LOD-CRM-ACT , Activities , Product Enhancement

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions