SAP Knowledge Base Article - Public

3639484 - New York and California WTPA Compliance forms are not populating the fields - Onboarding

Symptom

Compliance forms for New York and California are not populating fields correctly.

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  1. Complete a compliance form as a candidate in the onboarding module.
  2. Open the compliance forms for New York or California.
  3. Observe that fields such as Name, Phone Number, and Rate of Pay are either missing or incorrectly populated.

Cause

The configuration setup for WPTA Forms requires an override adjustment.

Resolution

In order to configure it, check below guides:

  1. New York WTPA forms: Country Compliance - Configure overrides for New Y... - SAP Community 
  2. California WTPA forms: Country Compliance Forms "Notice of Pay Rate" Cali... - SAP Community 

In the upcoming 2H2025 release, we are undertaking a comprehensive redesign of the WTPA forms. This update will significantly simplify the configuration process and enhance the solution to accommodate FLSA status management.

See Also

Keywords

compliance forms, wtpa forms, new york, wtpa, california, compliance, missing fields, mapping, override , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions