SAP Knowledge Base Article - Preview

3639491 - Issue with roles provisioning for Portal

Symptom

  • Error message "No response received from the SPML for the submit" appears during access request provisioning.
  • Error message "Exception when creating user: User with unique name already exists" is logged.
  • Requests involving portal roles fail and are routed to the escape path.
  • Roles are provisioned, but requests do not complete successfully.


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Environment

SAP Access Control 12.0

Product

SAP Access Control all versions

Keywords

access request, spml error, exception when creating user, unique name already exists, sap grc 12, portal roles, escape path, provisioning failure, metadata mismatch, field mapping, data source configuration, sap grc migration. , KBA , GRC-SAC-ARQ , Access Request , Problem

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