SAP Knowledge Base Article - Public

3639520 - No Pincode found for receiver and No State Code found for receiver - SAP S/4HANA Public Cloud Edition

Symptom

Error "No Pincode found for receiver" and "No State Code found for receiver" is appearing while submitting eDocument for e-waybill generation for Export Scenario.

Environment

SAP S/4Hana Public Cloud Edition

Reproducing the Issue

  1. Go to tcode edocument cockpit.
  2. Give source document number.
  3. Submit the edocument under e-Way bill node.
  4. Now in application log error "No Pincode found for receiver" and "No State Code found for receiver" is displayed.

Resolution

For Export scenario, follow the process as mentioned below:

  1. Create each port as customer
  2. Create a new partner function and assign this partner function at the time sales order or delivery with port customer master(Creating partner explained in KBA 2921673)
    2921673 - GST IN: How to capture Export Port details for generating einvoice & eway bill
  3. Maintain the partner function which is created in step 2 in SSCUI - 102705. Refer to the Customizing section in the help portal documentation linked in the SAP Note  2631687 - Electronic Document Processing for India: E-Waybill - Implementation Overview - SAP for Me

    Note: If PORT ID is maintained through EDIT option from E-Invoice Node and Partner Function is not being used, then the SUBMIT MORE from E-Invoice Node can be used to send proper request for E-Waybill generation with Export Details. EDIT option from E-Waybill Node does not have PORT ID option and thus it is not fetched while sending the request.

See Also

KBA 3415015 - India E-Waybill Troubleshooting guide and FAQ 

Keywords

KBA , CA-GTF-CSC-EDO-IN-EW , India – E-Waybill , How To

Product

SAP S/4HANA Cloud Public Edition all versions