Symptom
- Data load operations via the ingestion API interface are stuck in the status 'In Progress'.
- Specific tables remain in the 'In Progress' state for extended periods.
Environment
- Data Source: CSV, Connector
Reproducing the Issue
- Initiate a data load via the ingestion API interface from an external source (e.g., SAP ECC) to the target system.
- Validate the status of the tables in the data load process.
- Observe that some tables are stuck in the 'In Progress' state while others are marked as 'Completed' but with incomplete data.
Cause
- In rare cases, large file sizes or technical service interruptions during FILE_CONVERTING or FILE_UPLOADING can result in stuck executions.
Resolution
1. For executions stuck in FILE_CONVERTING or FILE_UPLOADING:
- Re-send the data with smaller file sizes, ideally no larger than 150MB, as per documentation guidelines.
2. For incomplete data in tables marked as 'Completed':
- Re-import the affected tables with smaller file sizes to ensure all records are processed.
Keywords
data load, ingestion API, stuck in progress, FILE_CONVERTING, FILE_UPLOADING, incomplete data, MSEG, large file size, manual status update, re-import, execution logs, ingestion bug, data processing error. , KBA , BPI-SIG-PI-DS , Data Source (CSV, Connector) , Problem
Product
SAP Signavio Process Intelligence all versions
SAP Knowledge Base Article - Public