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SAP Knowledge Base Article - PreviewSymptom
- Request for SLA tracking reports for all tickets raised in SAP.
- Inquiry about integrating the SLA tracking report via API for further use.
- Question regarding the availability of SLA tracking reports in the reporting section of SAP for Me.
- Interest in customizing the Customer Insights Dashboard for integration purposes.
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Environment
SAP for Me
Keywords
SLA tracking, sap for me, reporting section, automated reports, case response app, customer insights dashboard, API integration, sap tickets, ticket SLA, customization , KBA , XX-SER-FORME , SAP for Me , Problem
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