SAP Knowledge Base Article - Public

3639997 - Login with old username for rehire with new employment is not supported - Onboarding

Symptom

In Company System and Logo Settings, "Enable log in with old user name in case of a rehire with a new employment." feature is enabled and the requirement is for the same funcionality to be enabled in Onboarding, for when rehires are completing onboarding tasks.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Admin Center > Company System and Logo Settings > "Enable log in with old user name in case of a rehire with a new employment." feature is enabled
  2. Initiate onboarding for a user
  3. Accept as Rehire with New Employment
  4. Login username is updated to the new username instead of retaining the old username

Resolution

This feature in Company System and Logo Settings refers to active EC users, it does not affect the login details of onbordees.
Currently this system configuration is not supported for Onboarding, enhancement requests can be submitted following KBA 2090228.

See Also

Keywords

rehire with new employment, enable login with old user name, NHDR, onboarding username change, rehire inactive employee, Employee Central, username behavior, onboarding process, login issue, SAP SuccessFactors, employee central, rehire, onboarding , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding