Symptom
In Company System and Logo Settings, "Enable log in with old user name in case of a rehire with a new employment." feature is enabled and the requirement is for the same funcionality to be enabled in Onboarding, for when rehires are completing onboarding tasks.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Admin Center > Company System and Logo Settings > "Enable log in with old user name in case of a rehire with a new employment." feature is enabled
- Initiate onboarding for a user
- Accept as Rehire with New Employment
- Login username is updated to the new username instead of retaining the old username
Resolution
This feature in Company System and Logo Settings refers to active EC users, it does not affect the login details of onbordees.
Currently this system configuration is not supported for Onboarding, enhancement requests can be submitted following KBA 2090228.
See Also
- Overview of IDs and Changes During Rehire Process
- KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Product
Keywords
rehire with new employment, enable login with old user name, NHDR, onboarding username change, rehire inactive employee, Employee Central, username behavior, onboarding process, login issue, SAP SuccessFactors, employee central, rehire, onboarding , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
SAP Knowledge Base Article - Public