SAP Knowledge Base Article - Public

3640016 - "Refresh not possible. Source and target systems are scoped differently for Build Process Automation." Error When Performing a Tenant Refresh

Symptom

You are trying to perform a tenant refresh, however the system raises the following error message:

"Refresh not possible. Source and target systems are scoped differently for Build Process Automation. Please adjust the scoping option in the source system and retry"

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Service Control Center work center.
  2. Enter the Systems view.
  3. Select the system and Choose "Refresh System".
  4. Set the refresh Downtime.
  5. Click on the OK button.

Cause

In order to properly perform a tenant refresh, both involved tenants (source and target) must have the same scoping status for the iRPA feature.

In this case, one tenant has the feature scoped while the other does not.

Resolution

In order to proceed with the refresh, it is required to either remove the iRPA feature from the tenant where it is activated, or enable it in the tenant where it is not active.

For more information on how to manage the iRPA scoping, please refer to the Help Center document Provisioning of iRPA

See Also

Provisioning of iRPA

Keywords

BPA, business configuration, BC, tenant , KBA , AP-ML-RPA-PRV , ByDesign - Robotics process Automation - Tenant Provisioning , Problem

Product

SAP Business ByDesign all versions