SAP Knowledge Base Article - Preview

3640025 - Inline Image is Saved to Email when Using Outlook Integration

Symptom

Images are synced to email body although the user did not select the attachment while saving the email to SAP sales cloud v2 using outlook integration side pane. The image is shown in the email at the entity timeline.


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Environment

SAP Sales Cloud V2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Outlook, Groupware, Email, Attachment, Image, Inline , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To

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