3640229 - How to create the perfect case for SCM-APO-FCS component and subcomponents

A support case needs to be opened for a SAP APO Demand Planning issue on component SCM-APO-FCS*. This article describes how to create the “perfect APO Demand Planning case”. Following this guideline will help to provide all information and details required by SAP Support in order to analyze the issue directly, thus reducing the average processing time of the case.

• SAP Supply Chain Management (SCM)
• SAP Advanced Planning and Optimization (SCM-APO)
• SAP Enhancement package for SAP Supply Chain Management 
• This KBA is release independent

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