SAP Knowledge Base Article - Preview

3640348 - Resolving Service Slowness and Proxy Errors Caused by Debug Logs

Symptom

During execution of various actions like indexation on solr or accessing types in integration tools, the following symptoms may appear:

  • Slowness of service resulting in failure or proxy timeout.
  • High CPU usage on background processing or backoffice (depending on the service affected).
  • Long garbage collection time.

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

proxy timeout, impex import, sap commerce cloud, log4jlogger.debug, resource consumption, backoffice performance, high data volume, proxy error, timeout increase, debug logs, solr, full indexation. , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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