3640373 - Not possible to create a follow-up for repair order

Symptom

When realizing the diagnosis step of an In-House Repair process, it's not possible to create a follow-up repair confirmation for the repair order.

Although the repair order is in status 'Released' and the repair object is in status 'Diagnosis: Perform', the popup for creating a follow-up is blank.

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

in-house repair order, repair object, released, diagnosis, perform prechecks, perform repair, prepare for billing, service confirmation, service order, perform diagnosis, repair order, repair confirmation, 3XK, IHR , KBA , CRM-S4-IHR-2CL , S4CRM: In-House Repair (Public Cloud) , Problem

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